I placed the order hoping for (and expecting) next day dispatch on 48 hour tracked as I needed it for a specific date. Instead, next day I received an email advising it might take 5 days to prepare the order and then to allow extra time for literal shipping from Shetland. My heart sank; this would be too late.
Later that day another email arrived confirming items have been dispatched but tracking still showed no actual movement by Royal Mail. All of a sudden it appeared and was delivered within 24 hours on exactly the day I wanted.
The chocolates were extremely well presented, well received and are delicious (I've been granted a taste) so, after initial disappointment, everything is right with the world.
I'll definitely be ordering again (but - memo to self - allow a couple of extra days just to be sure).
